Platform
Everything a service business runs on, connected
RevLane replaces the stack of disconnected tools between a customer's first message and the paid invoice — and keeps the record that lets you recover the work that gets deferred.
Capabilities
Platform capabilities
Hover any capability to see how it works in day-to-day operations.
AI Service Check
Structured intake from a customer's plain-language description, reviewed by staff before anything is promised.
Symptom, vehicle, urgency, and delivery mode arrive normalized — advisors quote instead of interrogate.
Lead management
Quote requests, service checks, callbacks, and abandoned bookings tracked to a decision.
Each opportunity carries an owner, a next action, and a due date until it converts or closes.
Estimates & pricing
Service packages, catalog prices, labor rates, and fleet pricing feed draft estimates.
Staff prepare drafts; customers review and approve shared estimates in the portal.
Scheduling
Appointments for shop bays and customer-location work, aware of technician availability.
Availability respects technician skills, bay load, and travel time for on-location work.
Estimates
Line-level approve, decline, or defer with every authorization recorded.
Approvals, declines, and deferrals are timestamped and retained as an authorization trail.
Repair orders
Services and labor operations under one record, with status visible to the whole team.
One record drives the technician view, the customer portal, and the final invoice.
Technician workflows
Assignments, notes, photos, parts requests, and time tracked per labor operation.
Everything a tech captures in the bay flows straight onto the customer-facing record.
Customer communication
Updates and questions tied to the vehicle and repair order, not a personal phone.
Message history stays with the vehicle, so any advisor can pick up the thread.
Invoicing & payments
Invoice from the completed repair order and collect payment without re-keying anything.
Completed labor and parts carry through to the invoice with no double entry.
Revenue intelligence
Stale leads, unanswered quotes, deferred work, and overdue invoices as an action queue.
Prioritized by value and age so your team works the highest-return items first.
Product preview
Illustrative views from the RevLane interface
Demo-safe sample data. Not real customer or financial information.
Brake noise — 2019 SUV
AI Service Check · New
Quote request — timing belt
Instant Quote · Review required
Callback request
Contact form · Contacted
Abandoned booking
Step 2 of 4 · Follow-up due
Fleet inquiry — 6 vehicles
Referral · Qualified
Front brake pads & rotors
2 labor operations · parts reserved
Cabin air filter
Recommended from inspection
Coolant flush
Awaiting customer authorization
Interactive product tour
Follow the work from lead to follow-up
Choose a step to explore the workflow. Illustrative mock screens only — all labels and records below are samples, not live customer data.
Use Tab to focus the steps and arrow keys to move between them.
Step 1 of 8
Lead
Capture an incoming inquiry and keep its next action visible to staff.
Lead inbox
Sample onlyNew inquiry
- Record
- Sample lead · Demo vehicle
- Customer concern
- Sample: noise when braking
- Next action
- Advisor to review intake